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HR Advisor AO

Salary
£22,000 Permanent

Department
People HR

Location
Bolton Head Office

A bit about us

We started small, but we’ve always had very big ideas, like totally changing the way people buy electricals. We were founded in 2000 and we just haven’t stopped – a year’s worth of achievements always seems more like three at AO. Our customers are now our biggest advocates, and we’ve made millions of them happy. We’ve even launched in new territories throughout Europe. Sometimes we have to pinch ourselves.But, we’re determined to be the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. We need to care about people, and we always like to have a little fun as we do it.

More about the role

An exciting opportunity has arisen for a HR Advisor to join the HR Team at AO.                                                                                                               In this role, you will provide a full and professional HR support to the team, all employees and management. You’ll need to influence managers by building strong relationships and creating confidence in your decision making ability, so that you can offer an effective and efficient HR service.

Here's what you can expect to be doing

  • Support the day to day management of the HR operation across our sites in Manchester and Bolton
  • Provide a first class support and advisory service to management in relation to all people management issues in line with best practice and ACAS guidelines
  • Co-ordination of all Employee Relations meetings from inception to completion
  • Attending disciplinary and grievance hearings, providing support and advice throughout
  • Providing support to managers on the Company’s Performance Management process from inception to completion
  • Attendance Management inclusive of welfare and capability meetings, occupational health referrals, home visits, and the facilitation of phased return to work plans.
  • Processing of all Flexible Working Applications from inception to completion
  • Liaise with the Payroll Team to ensure leavers are processed in an accurate and timely manner, as well as ensuring that any employee terms and conditions are changed efficiently.
  • Full management of Maternity/Paternity/Adoption and Shared Parental leave requests
  • Work with the Managers and Supervisors to instil our company values
  • Develop manager’s to maintain their people management capabilities, offering coaching and support so they can act confidently on HR issues such as absence and performance management
  • A few things about you

  • You will have proven experience in Employee Relations, Attendance Management and Administration.
  • You will have excellent communication skills and be capable of building strong and lasting relationships with key stakeholders
  • You must be extremely well organised and methodical in your approach to problem solving
  • Demonstrate strong negotiation skills
  • Be able to work on own initiative, as well as part of a team.
  • Strong interpersonal skills, providing a confident approach when managing stakeholder and business needs
  • Demonstrate the ability to influence at all levels
  • Self-motivated, pro-active and flexible
  • You will be experienced in investigating matters thoroughly to help support decision making
  • Desirable: CIPD Level 5 or equivalent relevant qualification is desirable, however not essential.

    Why choose AO?

    It’s not about the job you need now, it’s about who you want to be and where you want go. The thing about AO is that you don’t have to leave to move on. We have the kind of environment where people learn and thrive and be the best they can be. That’s our values talking.We empower each and every person to push the boundaries of what’s possible. We’re growing rapidly and so should you. Our environment and our culture are vibrant and engaging, you almost have to feel it to believe it.  “Our people are our biggest asset, they’re our culture: that unique, indescribable thing that makes us really different.

    Great people deserve great things

    As an AO employee you can take full advantage of our benefits package. As well as fundamental benefits, like pensions and holidays, we have designed our “AO Perks” to help you out financially, make your work life a little easier or make your home life a lot more fun. Take a look at here.