HR Advisor AO
Bolton Head Office
A bit about usWe started small, but we’ve always had very big ideas, like totally changing the way people buy electricals. We were founded in 2000 and we just haven’t stopped – a year’s worth of achievements always seems more like three at AO. Our customers are now our biggest advocates, and we’ve made millions of them happy. We’ve even launched in new territories throughout Europe. Sometimes we have to pinch ourselves.But, we’re determined to be the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. We need to care about people, and we always like to have a little fun as we do it.
More about the roleAn exciting opportunity has arisen for a HR Advisor to join the HR Team at AO. In this role, you will provide a full and professional HR support to the team, all employees and management. You’ll need to influence managers by building strong relationships and creating confidence in your decision making ability, so that you can offer an effective and efficient HR service.
Here's what you can expect to be doingSupport the day to day management of the HR operation across our sites in Manchester and BoltonProvide a first class support and advisory service to management in relation to all people management issues in line with best practice and ACAS guidelinesCo-ordination of all Employee Relations meetings from inception to completionAttending disciplinary and grievance hearings, providing support and advice throughoutProviding support to managers on the Company’s Performance Management process from inception to completionAttendance Management inclusive of welfare and capability meetings, occupational health referrals, home visits, and the facilitation of phased return to work plans.Processing of all Flexible Working Applications from inception to completionLiaise with the Payroll Team to ensure leavers are processed in an accurate and timely manner, as well as ensuring that any employee terms and conditions are changed efficiently.Full management of Maternity/Paternity/Adoption and Shared Parental leave requestsWork with the Managers and Supervisors to instil our company valuesDevelop manager’s to maintain their people management capabilities, offering coaching and support so they can act confidently on HR issues such as absence and performance management
A few things about youYou will have proven experience in Employee Relations, Attendance Management and Administration.You will have excellent communication skills and be capable of building strong and lasting relationships with key stakeholdersYou must be extremely well organised and methodical in your approach to problem solvingDemonstrate strong negotiation skillsBe able to work on own initiative, as well as part of a team.Strong interpersonal skills, providing a confident approach when managing stakeholder and business needsDemonstrate the ability to influence at all levelsSelf-motivated, pro-active and flexibleYou will be experienced in investigating matters thoroughly to help support decision makingDesirable: CIPD Level 5 or equivalent relevant qualification is desirable, however not essential.
Why choose AO?It’s not about the job you need now, it’s about who you want to be and where you want go. The thing about AO is that you don’t have to leave to move on. We have the kind of environment where people learn and thrive and be the best they can be. That’s our values talking.We empower each and every person to push the boundaries of what’s possible. We’re growing rapidly and so should you. Our environment and our culture are vibrant and engaging, you almost have to feel it to believe it. “Our people are our biggest asset, they’re our culture: that unique, indescribable thing that makes us really different.”
Great people deserve great thingsAs an AO employee you can take full advantage of our benefits package. As well as fundamental benefits, like pensions and holidays, we have designed our “AO Perks” to help you out financially, make your work life a little easier or make your home life a lot more fun. Take a look at here.