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Field Sales Territory Manager Just Eat

Sales

We couldn’t create the world’s greatest food community without our restaurant partners, and our Sales department are driven by keeping those partners as happy and as part of the Just Eat community as they can. The Sales team’s job is also to acquire new restaurant partners and welcome them into our community by introducing our values and USPs.

It’s not just about getting orders though. Working for our Sales team means you’ll need to hold our partners’ hands throughout our partnership and provide them with the advice they’ll need - as and when they need it.

The opportunity

Location: Chester

(Cheshire, North Wales and the Wirral)

As a Territory Manager you will be fully accountable for the development and growth of your area, driving consumer choice, quality and top restaurant partner growth, in order to maximise JUST EAT orders. You will also act as a trusted advisor to our restaurant partners in your territory. This will be achieved in a number of ways:

  • Maximising the potential of existing JUST EAT top Restaurants Partners through building meaningful and mutually beneficial commercial relationships. You will provide relevant solutions to Restaurant Partners looking to grow their consumer orders as well as increasing average order values through the JUST EAT platform.

  • Improving and diversifying consumer choice on the JUST EAT platform by acquiring popular restaurants across all cuisine types to join JUST EAT, therefore growing the network of Restaurants in your area.

  • Educating Restaurant Partners to provide the best possible customer service and experience to their JUST EAT consumers, ensuring they are encouraged to return to the JUST EAT platform and place future orders.

  • Ultimately our Restaurant Partners will view you as an integral part of their success with JUST EAT, whether they are establishing themselves

  • Using data insight to identify choice gaps, quality issues or underperforming areas, building an action plan to deliver growth against these opportunities

Key performance indicators

  • Top restaurant partner growth

  • Territory health - optimal consumer choice and quality in all areas

Responsibilities:

  • Grow JUST EAT orders within the territory through conducting highly consultative business reviews with top Restaurant Partners and recommending specific solutions to drive growth.

  • Clear contact strategy in place to ensure key partner engagement and promoters of JUST EAT.

  • Using insight, identify consumer choice gaps across all cuisines types by area, close these by selling the JUST EAT proposition to popular Restaurant Partners. Working with the telesales team as needed, complete the signup process efficiently in order to quickly move these Restaurant Partners online and trading with JUST EAT

  • Using insight identify local consumer demand issues, develop local activation plans with marketing to drive growth across these opportunities.

  • Play an integral role in the onboarding process of all new partner signings, ensuring that all new restaurants are visited within 14 days of going online and their JUST EAT account is optimised for success

  • Ensure Restaurant Partners are aware of the latest JUST EAT solutions to drive efficiencies, grow their business and maximise potential with JUST EAT, encouraging usage of Partner Centre and knowledge of the additional restaurant services we offer.

  • Use internal platforms (Tableau, Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and identify opportunities to drive personal efficiencies

  • Deploy an analytical approach with Restaurant Partner performance data to drive the most effective activities with each Restaurant in order to maximise their growth.

  • Have pride in the JUST EAT brand and ensure visibility of the JUST EAT brand to drive consumer awareness and orders

  • Use the technology available to plan and record all activities

  • Spend 8 hours per day working in allocated geography, with a minimum of 5 hours customer facing with Restaurant Partner owners

  • Support as necessary with ad hoc sales campaign activity.

  • Demonstrating excellent behaviours, high level contributions in meetings, sharing best practice - displaying the JUST EAT values consistently.

Required skills and experience
  • 3 years B2B or FMCG experience

  • Degree

  • Experience in strategic account growth

  • New business ability

  • Proven track record in field sales

  • Full Clean UK Driving License

  • Data Agile Approach

  • CRM systems

  • Sales Process

  • Presentation Skills

Personal Qualities

  • Sales Confidence

    • Projects an air of confidence when dealing with others and portrays outstanding personal capabilities and talents

  • Sales Drive

    • Has drive and enthusiasm, seems hungry for success, and propels oneself to meet tough targets.

  • Adaptability

    • Identifies and adopts the most appropriate style to maximise success in sales situations. Is able to relate to customers or prospects.

  • Building Desire

    • Engaging the customer emotionally, creating a preference to buy and a feeling of fondness about the product or service.

  • Managing & Growing

    • Maintaining the customer relationship after the sale is completed, continuously looking to identify new needs and business opportunities.

  • Impact

    • Is able to utilise the data insights to drive maximum impact to territory & TR growth and performance.

  • Interpersonal Skills

    • This role requires a highly consultative approach with new and existing customers to enable them to embrace changes to their business (which they may not recognise as required)

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