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End User Support Apprentice Just Eat

Technology

It's our job to understand and serve the Just Eat customer. Who are the people that come to Just Eat to buy their meals online? What do they need? What can we do to make their experiences better? Our Technology department is revolutionising the way people interact with food online every day by exploring new channels, such as voice-controlled ordering and virtual reality. Our team also collaborates with other internal departments to make sure our products and tech are tailor made from top insights and industry expertise.

The opportunity

Just Eat are looking for a well organised and passionate individual to take up the role of End User Support Apprentice, reporting directly into the End User Technology Manager.

You will be responsible for support of the end users within the Head Office ensuring suitable processes and support is in place.

You have a strong belief in the ideas of “working how we live”, you will be responsible for ensuring the highest level of service is delivered, high performance and quality is maintained and consumers of the service are valued.

This is a role that has responsibilities of our largest market and so has high expectations, it is a fantastic opportunity for you to join an amazing company and make your mark.

Key responsibilities

  • Supporting end users with all their end user devices

  • Helping new Just Eat employees with their devices and software

  • Providing excellent customer services when supporting all Just Eat employees

  • Developing and learning about new end user technology (Google apps, new devices, Windows, Chrome OS, Mac OS X)

  • Setting up and supporting audio visual equipment

Required skills and experience
  • Must have A-levels or equivalent

  • Interested in technology as a career

  • Strong oral and written communication skills

  • Highly organised with a keen eye for detail

  • Self motivated and uses own initiative

  • Enthusiastic and driven to deliver

  • Enjoys working in a dynamic, fast paced environment