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People & Development Apprentice AO

£12,000 per Year Apprentice

People / HR


A Bit About Us

We’re a team of individuals who go to great lengths to make sure our customers are the happiest customers out there. We may sell everything from washing machines to PlayStations, but at our core we’re a people business. We roll up our sleeves and work together to make things happen. From logistics, recycling to our award winning IT teams, almost everything we do, we do ourselves to make sure every aspect of our customer journey is done properly. We launched in 2000 as a result of a £1 bet in a Bolton pub. 18 years later we have a 5* TrustPilot rating (after 100K reviews), expanded our business into Europe and floated on the London stock exchange, but we never lose sight of what we’re about.

More About the Role

Our P&D Apprentice will work closely with the People & Development team which incorporates Recruitment, Future Talent and Learning & Development. As well as having regular contact with employees at all levels via phone and email, you will work closely with all employees to keep our business running smoothly and our people happy. During your apprenticeship you will gain an understanding of how our company purpose and values translate into daily working life and how our People and Development team supports that.

Here's What You Can Expect to be Doing

You will play a key role in supporting the P&D team and will be set tasks and challenges that will allow you to gain insight into how we support our logistics employees to be the best that they can be. Beginning as a P&D Apprentice, you will gain invaluable experience and learn everything needed to help you to continue developing a career once your apprenticeship is complete. Your duties will grow as your skills and knowledge increases but initially they will include:
* Scanning and filing all candidate documents in the correct location, in adherence to timescales
* Scheduling state of the nation
* Attending future talent events
* Being involved with the recruitment process from telephone interviews to face to face interviews
* General ad-hoc administrationWhat Will I be Expected to Deliver? * Excellent organisation skills
* Excellent attention to detail
* Have a creative mind to help with making posters and uploading content to the office TV screens
* Willing to cover events which may include late night and weekend events

A Few Things About You

Our ideal Apprentice will be approachable and have a friendly personality. You will have a driven approach to improvements across the business and try to constantly find the smartest way in which to carry out your tasks. Being able to demonstrate a proactive approach with the ability to work under pressure and deliver objectives with a smile on your face is essential. Being well organised, working with purpose and flexible in your approach will be an integral part of this role. Someone who displays our values in everyday working life throughout their apprenticeship will make an excellent addition to our AO family.Experience * A keen desire to work in a People & Development team
* A keen desire and drive to build a long term career with AO
* Thrives on being part of activities throughout education
* Experience or understanding of a working environment is desirableSkills * Familiar with Microsoft Office suite
* Proficient on Excel & Word
* Organised and able to work on own initiative
* Effective communication
* Methodical and timely
* Able to build and maintain relationships with colleagues and peersTechnical * Basic education levels of 5 GCSE grade C/4 minimum (or equivalent)
* Have completed or about to complete NVQ level 3 or A-levels (or equivalent)

Why Choose AO?

At AO, our culture and our AO’way of doing things is vital to our success. We’re passionate people, determined to do whatever’s necessary to make our customers happy. The AO motto is "treat every customer like you’d expect your nan to be treated, and make decisions your mum would be proud of". To do this, we train and empower each and every AO’er to strive for better ways of doing whatever they are doing. Our AO’ers don’t just go through the motions and follow processes, it just isn’t our thing. We don’t follow trends, we set them.

Great People Deserve Great Things

As an AO employee you can take full advantage of our benefits package. As well as fundamental benefits, like pensions and holidays, we have designed our "AO Perks" to help you out financially, make your work life a little easier or make your home life a lot more fun.