- Achieve monthly cash collection targets by actively chasing customers via phone & e-mail based on set criteria
- Reduce 60 days plus aged debt
- Follow company chasing cycles and actively chase customers via phone
- Follow up of Top 30 customers weekly
- Reduce DSO by managing monthly pre-stop report & issuing recommendations
- Reconcile and process all Credit Cards & Direct Debits
- Place queried invoices in dispute and coordinate query resolution with business units
- Perform month end activities (i.e.) referring accounts to legal, switching off accesses, ensure all credit cards have been charged and submitting balance adjustments to the sales ledger team
- Ensure that high level of customer service is maintained
- Prepare legal paperwork
- Ensure small balances are promptly written-off
- Previous Credit Control experience a must
- Basic excel skills (V-Look up/pivot tables required)
- You are self-motivated, proactive and are driven to improve and succeed
- You appreciate owning responsibilities, have pride in your work and are committed to hold yourself accountable to the highest standards
- Excellent verbal and written English and Italian communication skills
What We Offer
Our benefits package incorporates what we’re passionate about – unlocking your future, overall well-being and sustainability – whilst giving you control over your benefits.
- 25 days of holiday per year – with the option to buy or sell between 1-5 days
- Great learning and development opportunities
- Collections Bonus, Pension, Private Medical and Dental Insurance plans
- Life Assurance; Income Protection and Critical Illness covers
- Option to opt into the Ascential Shares Scheme
- Volunteering opportunities
- Season ticket loans
In addition, we offer flexible benefit packages that include Childcare Vouchers; Cycle to Work; Retail Vouchers; Gourmet Card; Gym Flex; Gadget Insurance, Health Assessments and Will Writing.
We also place great importance on health, lifestyle and wellbeing consistently, in which you will have the options to fuel up on free fruit, attend yoga sessions, join our running club, or perhaps taking up on a lunchtime massages.
Ascential is a specialist, global, information company that helps the world’s most ambitious businesses win in the digital economy.
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